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F.A.Q.

Elite Training

How long do I have to schedule my elite courses?

It depends on the training program you enrolled in; please refer to your student agreement for complete details. We offer 1 and 2 year programs.

What if I don't complete my elite courses within that time frame?

We strongly urge you to complete your training within your original program term. Should your training program term expire prior to completion of all of your elite training courses or you simply would like to repeat courses you did complete, you have the option to enroll in our Alumni Program. Through the Alumni Program, you have the opportunity to purchase additional attendances for a nominal fee of $499 per course, per person, instead of having to repurchase a training program. With payment of that fee, you would also gain one year's access to the On-Demand version of that training and access to the Resource Line. Contact Student Services for a complete list of program eligibility requirements.

How can I best prepare for my elite course?

We recommend that you watch your course On-Demand prior to attending your live sessions to maximize your learning experience.

Should I take the course live online or in person first?

Both courses will cover the same material, so either option is fine. Check the schedule. If you don't see your course coming to your area soon, then sign up for the live online course. Then, when you see that course being offered live in your area, you may attend it as a refresher. NOTE: This does not apply to online only packages.

How much notice should I give if I need to cancel a course?

We require a notice of 3 business days (Monday thru Friday) to cancel any course and avoid a $500 cancelation fee.

Online Instructor-Led

Are the courses recorded?

Yes. All live online courses are recorded. A copy of the recording will be posted online within two business days.

How long do I have to access these recordings?

Recordings will remain available until 2 weeks after the entire course is over.

What if I'm having technical problems and can't log on to the course?

Consult your course confirmation letter for instructions on how you should handle this situation.

How far in advance do I need to register for a course to guarantee that I will receive my training manual in time?

You should register for courses a minimum of two weeks in advance.

Will I be able to ask questions during the course sessions?

Yes. All live online courses have a chat function that allows you to submit questions to your instructor.

Livestream

How long are livestream training sessions?

They are held over 3 days from 7 AM to 3 PM (Eastern
8 AM to 4 PM (Central)
9 AM to 5 PM (Mountain)
10 AM to 6 PM (Pacific).

How long will I have access to recordings of the livestream course sessions?

Recordings will remain available for you to review for 30 days after the completion of the last course session.

Will I be able to ask questions during the livestream course sessions?

Yes. All livestream courses have a chat function that allows you to submit questions to your instructor.

How far in advance do I need to register for a livestream course to guarantee that I will receive my training manual in time?

You should register for courses a minimum of two weeks in advance.

When will I get my email containing my login instructions?

You will receive that email the afternoon before the livestream course starts.

On-Demand

How can I activate an On-Demand course?

You can email us at ondemand@RichDadEducation.com or call us at 800-570-2050. If you have an On-Demand account, you can request a course activation from within the On-Demand system – http://ondemand.richdadeducation.com.

Will I receive a hard copy of the manual for my On-Demand course?

You will have access to a PDF copy of your manual in your On-Demand account. A hard copy of the manual will be mailed to you when you schedule your Online Instructor-Led Course. You will also receive a hard copy of the manual when you arrive at a Live Class. If you have an On-Demand only package, a hard copy of the manual will be mailed to you each time you activate an On-Demand course.

How long is the On-Demand training?

Each course contains approximately 18 hours of training. Of course, with On-Demand, you set your own pace.

How long do I have access to an On-Demand course?

You can access your On-Demand course for 6 months. You may request extensions of that time frame during the length of your contract time frame. NOTE: On-Demand only packages may not request access extensions and all courses must be completed within a 2-year time frame.

What if I forget my login to my On-Demand account?

Your login is the email address we currently have on file for you. If you have forgotten your password, visit http://ondemand.richdadeducation.com and click on the 'Forgot Your Password' link. If you require further assistance, please contact us at ondemand@RichDadEducation.com.

Mentoring

How many elite training courses should I take before scheduling my Rich Dad Education Elite Mentor?

We recommend taking at least 2 elite training courses before working with your Mentor. We feel this helps you maximize the Mentoring experience.

How long is the Rich Dad Education Mentoring?

The 3-day Mentor Program is 24 hours of work with your Mentor. The 4-day Mentor Program covers 32 hours of Mentoring.

How do I schedule my Mentor?

Call us at 800-570-2050 and we will email you a Mentor request form to get the process started.

Who do I call if I have questions regarding my Mentor?

Call us at 800-570-2050.

© 2017 Rich Dad® Education. All rights reserved. The Rich Dad® word mark and logos are owned by Rich Dad Operating Co., LLC and any such use is under license. The Rich Dad® Education word mark and logo are owned by LEA Brands, Inc. and their use is under license. The educational training program provided hereunder is not designed or intended to qualify students for employment. Our curriculum is avocational in nature and is intended for the purpose of the personal enrichment, development, and enjoyment of our students. Privacy | Terms of Use

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